Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Methods & Delivery Time
Estimated delivery times:
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Standard Shipping: 5–12 business days
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Express Shipping: 3–7 business days
Delivery times may vary depending on your location and local logistics conditions.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your delivery in real time.
International Shipping
RILMONT ships internationally, including the United States, United Kingdom, and selected regions worldwide.
Please note:
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Customs duties and taxes are the responsibility of the customer
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Delivery times may vary due to customs processing
Delays & Issues
While we work with reliable logistics partners, we are not responsible for delays caused by:
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Shipping carriers
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Customs clearance procedures
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Incorrect or incomplete shipping information provided by the customer
If your order is significantly delayed or lost, please contact us at:
Incorrect Address
It is the customer’s responsibility to provide accurate shipping information at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact
For any questions regarding shipping, please contact us at: