Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email including your tracking information.

Shipping Methods & Delivery Time

Estimated delivery times:
Standard Shipping: 5–12 business days
Express Shipping: 3–7 business days
Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your delivery in real time.

Delays

While we work with reliable logistics partners, occasional delays may occur due to circumstances beyond our control. If your order is significantly delayed, please contact us at: support@rilmont.com

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact

For any questions regarding shipping, please contact us at: support@rilmont.com